There are very few businesses that don't use some form of IT in their day to day operation. We all rely on it, we all expect it to work and we all know how frustrating things become when it doesn't. Computer downtime always comes at a cost and that cost can be anything from a minor inconvenience to total loss of business functionality. Don't leave it to chance . . . check out our support options, find the one that best suits your business, then give us a call on 0845 163 0205 to get your support in place today.
Pay As You Go
Best for lower usage businesses, Pay As You Go support operates on a top up system. Start your account off with 10 support hours, use as required and top up when necessary. Don't worry about running out, you'll have your own customer dashboard, showing hours left, total hours used and support issues. We'll also remind you for each hour your drop below five.
Pay As You Go support also saves you 10% over standard support rates.
Best for higher usage businesses, Annual support operates on an agreed yearly contract which is payable monthly. We start with a free system check to establish the level of support we believe you will need to keep your business IT fully functional and quote accordingly. If we underestimate your annual requirement, don't worry - you will continue to enjoy the level of support you need for the remainder of the contract term. Support levels for the next year can then be renegotiated up or down. Access to your customer dashboard keeps you up to date with hours used along with resolved and ongoing support issues.